Ambulance requests

Submit a request

Open the ambulance service on your barangay’s public page when it is available. An online request does not confirm that an ambulance has been dispatched. For an urgent emergency, contact local emergency services directly.

1. Read the service instructions and complete the required information.
2. Provide a clear location and a contact number the barangay can reach.
3. Review the request before submitting and keep its reference details.
4. Wait for instructions from the barangay or ambulance team.

Review and assign a request

Authorized staff can open Ambulance Requests from the sidebar.

1. Review the request and confirm the contact and pickup details.
2. Check which ambulance units are available.
3. Use the available assignment or referral action and add the requested notes.
4. Update the request as the trip progresses.

Keep unit availability accurate

Use Ambulance Units to maintain unit details and record maintenance when needed. Check a unit’s availability before assigning it. A unit already on a trip or unavailable for maintenance may not be eligible for a new assignment.